Frequently Asked Question
Exiting the site
To exit the site, click on your image in the top right of the page to view the profile, then click on the "Leave" button.
How many messages can I send?
The number of messages you can send depends on your subscription type. For more details, please check the “Service Usage Guide – Chat” section.
What happens if I deactivate my Premium subscription?
Once the subscription has been deactivated, no further amounts will be charged via the payment method you have chosen. You will continue to be a premium user until the end of the paid period. You could still add Credit packages.
How many times can I acquire a trial subscription (Promo)?
You can acquire a trial subscription only once.
What is the difference between FREE Profile (Standard Membership) and Premium Profile (Full Subscription)?
The Standard Subscription (FREE Profile) allows you to register a profile for free and use the standard functionalities of the site. You can decide to add to your Standard Membership “Credits” packages to use specific Site functionalities. A Full ...
Why do I have to verify my email address?
To access the service, you must use a valid email address to which you frequently log in to check your messages. We conduct these checks to ensure that all our customers are verified, thus maintaining a high standard of service. Additionally, you may ...
How can I sign up/access the site?
To sign up to the Site you must first fill out the registration form, entering your data, for example email and password, and then accept the appropriate Privacy Policy and the Terms and Conditions. After registering, you will receive a confirmation ...